Layaway Policy

1. Plan structure

• Down payment: the percentage shown in the current plan summary.
• Administrative fee: the fixed amount disclosed separately before enrollment.
• Payment schedule: the number and frequency of installments shown in the accepted plan, with the final installment adjusted for rounding.
• Interest: 0%. No periodic interest or compounding charge is added.
• Delivery: only after the full plan balance and any applicable shipping and taxes are paid.

2. Reservation, not immediate delivery

A layaway submission reserves merchandise for future delivery and does not transfer possession or title. The customer may cancel rather than continue future payments. Eleven10.tech does not deliver the device or permit its use while a balance remains. The accepted plan summary identifies the merchandise, cash price, charges, due dates, and total of payments.

3. Cancellation Protection

Cancellation Protection is optional and must be affirmatively selected. Its one-time cost is the percentage or fixed amount shown in the plan summary. It is not an insurance product and does not protect against damage, theft, loss, price changes, warranty claims, or inability to pay.

• With protection: amounts applied to merchandise principal, including the down payment, are refundable if the customer cancels.
• Without protection: the initial down payment is non-refundable; later payments applied to merchandise principal are refundable.
• The administrative fee and Cancellation Protection fee are non-refundable after the plan is accepted, except when law requires otherwise or Eleven10.tech cancels because it cannot fulfill the order.

4. Payments, grace period, and early payoff

The specific payment amount and due date appear in the accepted plan. The operational grace period shown in that plan applies before a missed installment is treated as overdue. No late interest is charged. Customers may pay the remaining balance early without a prepayment penalty. Contact billing support before a due date if a payment problem occurs.

By separately accepting automatic payments, the customer authorizes Eleven10.tech to store the payment method securely with Stripe and charge the amount then due on each monthly due date. Each charge is recalculated after crediting early payments, never exceeds the remaining balance, and stops when the plan is paid in full or cancelled.

The customer may revoke authorization for future automatic charges by contacting billing support before the due date, but revocation does not cancel the plan or any amount already owed. A bank may require additional authentication. A failed or authentication-required charge does not add interest, but the installment may become overdue and the customer must complete payment or contact support.

5. Cancellation and refunds

Cancellation requests must be submitted through the customer account or support email. Approved refunds are returned to the original payment method when available. Refund timing depends on the payment provider and financial institution. If Eleven10.tech cannot supply the agreed product and the customer does not accept a documented substitute, Eleven10.tech will cancel the plan and refund all amounts paid. Non-waivable legal rights always control over this policy.

6. Product availability and price

The merchandise price is locked when the plan is accepted. A supplier price increase will not increase an accepted plan. If the exact configuration becomes unavailable, the customer may accept an equivalent substitute in writing or receive a full cancellation refund.

7. Electronic acceptance and records

Before enrollment, the customer must accept the Terms of Sale and this Layaway Policy. Eleven10.tech records the policy revisions and acceptance time with the order and provides the plan details electronically. Customers should retain that copy. Availability may be limited by state or destination law, licensing, payment-provider requirements, or shipping restrictions.